Reference

Terms and Conditions for Your GbajeeVIP Account

These terms govern your use of GbajeeVIP and apply from the moment you open an account. Access to our lobby, wallet features, and payment options — including bKash, Nagad, and Rocket — is subject to these conditions and depends on your local law and…

Account eligibility requiredLocal law and region applybKash, Nagad, Rocket coveredSubject to change with notice
GbajeeVIP Terms and Conditions for Your GbajeeVIP Account
REACH OUR TEAM

How to Contact Us About These Terms

If you have a question about these terms, your account status, or a payment covered under this policy, our support team can help. Reach us through live chat inside the lobby, by email, or via our social channels. We aim to respond to all account and terms-related queries within one business day.

Live Chat Open the chat icon inside your account dashboard. Available during active lobby hours for account and terms queries.
Email Support Send your query with your registered account details to our support address. Useful for formal disputes or written confirmation of terms changes.
Social Channels Reach us through our official social pages for general terms questions. For account-specific issues, live chat or email gives you a faster, more secure path.
HOW WE PROTECT YOU

Security, Data, and Account Responsibility

Your account security is a shared responsibility. We use SSL encryption across all pages and payment flows, and we require OTP confirmation for login and withdrawals. On our side, we store only the data needed to operate your account and process payments — we do not sell your personal information to third parties. You can request a copy of the data we hold or ask us to close your account by contacting support.

Data We Hold

We collect your registration details, wallet identifiers, and transaction history. This data is used solely to verify your account and process payments through bKash, Nagad, or Rocket.

Account Security

Every login triggers an OTP to your registered number. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Retention Period

We retain account data for as long as your account remains active and for a period after closure as required by applicable law. You may request deletion subject to legal retention obligations.

Your Rights

You can request access to your data, ask us to correct inaccurate records, or request account closure at any time. Submit these requests through email support with your registered account details.

Common Questions About Our Terms

These questions cover what account holders typically ask when reading through our terms for the first time.

Yes, if you open an account and use GbajeeVIP from Bangladesh, these terms apply to you. Access also depends on whether online gaming is permitted under your local law.

We can update the terms at any time. We will notify you through your registered contact details before changes take effect. Continuing to use your account after that period means you accept the new version.

Withdrawals require the wallet you receive funds to match the one used for deposits. A mismatch triggers a manual review. Contact support to resolve it before requesting a withdrawal.

No. Your account is personal to you under these terms. Sharing access or login credentials is a breach of these conditions and may result in your account being suspended.

Send a request to our email support address using your registered account details. We will confirm what data we hold and provide it within the timeframe required by applicable law.

Contact our support team by live chat or email and request account closure. We will process it and retain data only as long as required under applicable legal obligations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.