What These Terms Actually Cover
These terms apply the moment you open an account with us. They govern how your account works, how transactions through bKash, Nagad, and Rocket are processed, and what happens if there is a dispute. Whether you are accessing from Dhaka or anywhere else in Bangladesh, eligibility
-
1
depends on the laws of your region — not on our say alone. We do not collect more data than we need to run your account. Payment records tied to your bKash or Nagad wallet are kept for the period required by applicable financial regulations, after
-
2
which they are purged from active systems. Rocket transactions follow the same retention timeline. Your account credentials are stored encrypted and are never shared with third parties outside of what is required to process payments. Abuse of our platform — including attempting to circumvent wallet verification,
-
3
opening multiple accounts, or manipulating account balances — is grounds for suspension under these terms. Any changes to these terms will be communicated via the contact address on your account before they take effect. You should review updates when notified, as continued use after the effective
-
4
date constitutes acceptance. If any section of these terms conflicts with applicable Bangladesh law, local law takes precedence for users in that jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.